Madix, Inc. Privacy Policy

Updated January 7, 2026

At Madix, Inc., we value transparency, accessibility, and usability. This Privacy Policy explains how we collect, use, and share your personal data when you visit www.madixinc.com (the "Website"). By using our Website, you agree to the terms outlined below.

1. Data Collection & Usage

We collect data to provide better services, monitor website performance, and fulfill contractual obligations.

A. Information You Provide Voluntarily

We collect personal data when you provide it to us (e.g., through lead forms or credit applications). This includes:

• Contact Info: First and last name, email address, mailing address, phone/fax number.
• Business Info: Company name, job title, and country.
• Credit Application Data: Social Security Number, Driver’s License Number, Bankruptcy Status, and Bank Account/Phone numbers.
• User Content: Comments, posts, or writing samples submitted to our forums.

B. Information Collected Automatically

When you visit our Website, we automatically collect technical data, including:

• IP address and location data (zip code).
• Browser type, language, and device identifiers.
• Usage statistics, browsing history, and page view data.
• Cookies: We use essential, functional, analytical, and advertising cookies to remember your preferences and improve performance. You may block cookies via your browser settings, though some site features may be affected.

C. Information from Third Parties

We receive data from partners such as:

• Social Media: (Facebook, LinkedIn, X) if you log in or interact with our social buttons.
• Marketing & Credit Partners: (e.g., D&B Hoovers) to assist with lead management and credit authorization.

2. How We Use Your Data

We process your data based on contractual necessity, legal obligation, or our legitimate business interests, including:

• Creating and managing user profiles.
• Communicating updates, service announcements, and promotional offers.
• Providing customer support and resolving disputes.
• Processing credit applications for purchases.
• Protecting against fraud and securing our network.
• Personalizing website content and advertising.

3. Sharing Your Data

We do not sell your personal information. We share data only in the following circumstances:

• Service Providers: With agents and vendors (e.g., Google Analytics, Microsoft Dynamics, hosting providers) who perform tasks on our behalf.
• Legal Requirements: To comply with laws, respond to legal processes, or protect the rights and safety of Madix, Inc. and its users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be a transferred asset.
• Consent: When you explicitly authorize us to share your information with a third party.

4. International Privacy Rights (GDPR & CCPA)

If you are located in the European Union (EU), UK, EEA, or California, you have specific rights regarding your "Personal Data":

• Access & Portability: Request a copy of the data we hold about you.
• Rectification: Request corrections to inaccurate or incomplete data.
• Erasure ("Right to be Forgotten"): Request that we delete your personal data.
• Withdrawal of Consent: Opt-out of data processing at any time.
• Objection & Restriction: Object to direct marketing or ask us to restrict how we process your data.

Data Controller: Madix, Inc. acts as the controller for data collected via our website. For inquiries, contact [email protected].

5. Data Retention & Security

• Retention: We keep your data for as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes.
• Security: We employ industry-standard technical and organizational measures to protect your data from unauthorized access.
• Minors: Our services are not intended for individuals under 16. If we discover we have collected data from a child under 16, we will delete it immediately.

6. Contact Information & Opt-Out

You may opt-out of promotional emails by clicking the "Unsubscribe" link at the bottom of our communications. For all other privacy requests, please contact:

Madix, Inc. Attn: John Clontz, Sales and Marketing Coordinator 500 Airport Road Terrell, Texas USA Email: [email protected]